Zoho CRM MCP connector
Connecting Zoho CRM through Elaichi lets Claude, ChatGPT, Cursor, or any MCP client look up leads, update deals, add notes, and schedule follow-up events in plain language, with each person working inside their own Zoho CRM access.
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How it connects. Connects over OAuth. The credential goes into a vault nobody reads back.
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One address. https://api.elaichi.ai/mcp, the same for every user.
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Their own access. An agent never gets more than the person it acts for.
How to connect
How to connect Zoho CRM to Claude, ChatGPT or Cursor
Two steps, about a minute.
In Elaichi
Connect Zoho CRM once
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Open Connections, choose Add connection, and pick Zoho CRM.
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Optionally set Share with to give a team access, then press Connect.
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Approve it in Zoho CRM. Zoho CRM's own window opens. Whoever approves it decides what this connection can reach.
The credential is vaulted. Nobody reads it back, not even the AI.
Add connection
Choose a connector.
In your AI client
Point it at one endpoint
Everyone in the organization uses the same address, and each person only ever reaches what their own account allows.
Zoho CRM MCP connector for Claude
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1
Open Customize, then Connectors.
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2
Press Add.
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3
Name it, paste the MCP server URL, then Continue.
https://api.elaichi.ai/mcp -
4
Sign in and approve.
On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.
Zoho CRM MCP connector for ChatGPT
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1
Open Plugins, then press the + button.
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2
Name it and paste the endpoint into Server URL.
https://api.elaichi.ai/mcp -
3
Leave Authentication on OAuth, then tick the risk acknowledgement.
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4
Press Create, then sign in and approve.
Works on the web today. The plugin directory lives at chatgpt.com/plugins.
Zoho CRM MCP connector for Cursor
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1
Open
~/.cursor/mcp.json. -
2
Add the endpoint under
mcpServers.https://api.elaichi.ai/mcp -
3
Reload Cursor, then sign in and approve.
~/.cursor/mcp.json
{
"mcpServers": {
"elaichi": {
"url": "https://api.elaichi.ai/mcp"
}
}
}
Set up per machine, so repeat it on each computer you work from.
Connect Zoho CRM to any MCP client
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1
Add the endpoint as a remote MCP server.
https://api.elaichi.ai/mcp -
2
Sign in and approve.
{
"mcpServers": {
"elaichi": {
"url": "https://api.elaichi.ai/mcp"
}
}
}
The Elaichi Agent already has these tools, with nothing to set up.
Use cases
What teams do with Zoho CRM through Elaichi
Every one of these runs inside the access the person already has, and lands in the same audit log.
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Sales
Catch a deal up after a call
Describe how the call went and the deal in Zoho CRM gets its stage, amount, and close date updated, with a note added so the next person knows where things stand.
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Sales
Find out where a lead stands
Ask about a lead by name and get their details, recent notes, and attached files back in one answer instead of clicking through tabs in Zoho CRM.
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Marketing
Review new leads before handoff
Pull the leads that came in this week, check what is filled in and what is missing, and tidy up notes before they go to a rep.
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Customer success
Schedule the next check-in
After a renewal conversation, create the follow-up event in Zoho CRM and add a note about what was agreed, all from the same chat.
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Sales ops
Add a field without opening settings
Ask for a new field on the deal or lead module, or change how an existing one is set up, and it is created in Zoho CRM as described.
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Sales ops
Reassign records when territories change
When a rep changes role or leaves, move their leads and deals to a colleague, update the user, and see which groups and roles are affected.
Try asking
- “List Zoho CRM deals closing this month by owner.”
- “Which Zoho CRM users own deals above 50k?”
- “Show attachments on the Acme renewal deal.”
Compare
Elaichi vs Zapier MCP vs Composio for Zoho CRM
All three can connect Zoho CRM to an AI assistant, and all three have admin controls. They differ in where access lives and how you pay.
| What to check | Elaichi | Zapier MCP | Composio |
|---|---|---|---|
| Where the AI connects |
One address for the whole organization.
https://api.elaichi.ai/mcp
|
A server per member, created at sign-in. | An MCP endpoint per team, or an SDK. |
| Control over Zoho CRM tools | Allow or restrict single Zoho CRM tools, per role or user. | App and action restrictions on the account. | Role permissions, down to the action. |
| Record of calls | One audit entry per Zoho CRM call. | A History tab of tool calls. | A log of every tool call. |
| Single sign-on | SAML or OIDC, plus SCIM, on Gold. | SAML on Enterprise. | SAML and OIDC on Enterprise. |
| Price | $15 per user per month. | 2 tasks per successful call. | Billed per tool call. |
Sources: Zapier MCP docs, security, usage; Composio docs, gateway, enterprise, pricing. Checked September 2026.
Longer take: Zapier MCP alternative and when you don't need an MCP gateway.
AI tools
Zoho CRM tools for your AI agents
243 tools are ready to call through Elaichi's MCP endpoint the moment you connect Zoho CRM, governed by the same roles, restrictions, and audit log as everything else in Elaichi.
No tools match your search.
See it in Elaichi
What connecting Zoho CRM gets you
6 screens from the product, each doing one job for your Zoho CRM account.
The agent
Ask about Zoho CRM deals in plain language.
Starter prompts pull answers from live Zoho CRM deals, users and modules.
- deals
- users
- fields
- attachments
Ask Elaichi to work across your apps.
List Zoho CRM deals closing this month by owner.
Which Zoho CRM users own deals above 50k?
Show attachments on the Acme renewal deal.
Also runs in Claude, ChatGPT or Cursor
MCP clients
Claude, ChatGPT and Cursor share one endpoint.
Connect Zoho CRM from any MCP client over OAuth, no SDK, no shared key.
Copy the endpoint
Tool catalog
243 Zoho CRM tools ready to call.
Deals, users, fields, modules and attachments covered without writing custom code.
- Get single Zoho CRM module by ID
- List all Zoho CRM users
- Get single Zoho CRM user by ID
- Zoho CRM users me
Toolboxes
Every team gets its own Zoho CRM toolbox.
Curate one toolbox per team so each sees only the modules it works in.
- Sales
- Sales Ops
- Marketing
- Customer Success
Shared connections
Teammates use Zoho CRM without a credential.
One connected Zoho CRM account, shared with named teams and members, credential never exposed.
- Sales EMEA
- Sales AMER
- Marketing
- Customer Success
Audit log
Every Zoho CRM call is on the record.
When, who, what happened, type and resource, in an append only log.
- When
- Who
- What happened
- Type
Launching soon
From answering questions to doing the work
A person no longer has to ask. A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations and live dashboards are launching soon, on the Black plan.
Automations
A schedule drafts the deal digest for you.
Fetch Zoho CRM deals, group them, draft a digest, approve, post it back.
Zoho CRM digest
Run 418 · started 2 minutes ago · on behalf of Emily Carter
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✓
Schedule
Every weekday at 8:00 AM
0.2s -
✓
Fetch deals
Zoho CRM
1.4s -
✓
Group by owner
Transform
0.1s -
✓
Draft the digest
Agent step
Ran with 4 tools, returned a structured summary
6.2s -
Approve the digest
Needs approval
Assigned to Michael Brennan
Approve Deny -
Post the digest
Zoho CRM
Queued
Collections and dashboards
Zoho CRM health, counted not guessed.
Four metrics, 14 days of records created and a team breakdown, refreshed on schedule.
Zoho CRM health
Refreshed 4 minutes ago · every 15 minutes · from the deals collection
Deals
1,284 ↓ 12%
Users
96 ↓ 8%
Needs attention
3 ↑ 2
Updated this week
412 ↑ 9%
Deals created
Last 14 days
By team
Share of activity
Sales EMEA 34%
Sales AMER 27%
Marketing 21%
Customer Success 18%
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FAQ
Frequently asked questions
How do I connect Zoho CRM to Claude?
First, connect Zoho CRM in Elaichi. Zoho CRM connects over OAuth, so you sign in to your Zoho account and approve access, with no client ID or secret to generate and no application to register on the Zoho side. Then open Claude, go to Customize, then Connectors, then Add, and paste the endpoint https://api.elaichi.ai/mcp. Sign in as yourself and Zoho CRM is ready in Claude.
Does Zoho CRM work with ChatGPT and Cursor as well as Claude?
Yes. Once Zoho CRM is connected in Elaichi, the same endpoint, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, any other MCP client, and the Elaichi Agent. You connect Zoho CRM once and every client uses that one connection.
What can an AI agent actually do with my Zoho CRM data?
It can look up leads and deals, read and update notes, add attachments to a deal, create events for follow-ups, and update deal details after a call, all in plain language. It can also list users and roles, transfer records when someone changes territory, and create or edit fields on a module. Because Zoho CRM has a large number of actions, short concrete asks such as "update the Acme deal to negotiation" work better than long paragraphs.
Does connecting Zoho CRM give the AI access to everything in my CRM?
No. Every call runs as the person who signed in, so the AI sees only the leads, deals, and modules that person's Zoho CRM role and profile already allow. Elaichi can narrow that further by blocking specific actions, but it can never grant access beyond what the person has in Zoho CRM itself.
Can I stop an agent from deleting or changing things in Zoho CRM?
Yes. Restrictions in Elaichi apply per action, so you can allow reading leads and deals while blocking deletion of notes or calls, or blocking any update at all for a given team. A blocked action is never shown to Claude, ChatGPT, or any other client, so no prompt can reach it.
What happens to a Zoho CRM connection when someone leaves?
When you offboard someone in Elaichi, their access to Zoho CRM through every AI client ends at once. A shared Zoho CRM connection keeps working for everyone else on the team. If you want to remove Zoho CRM entirely, disconnecting it once in Elaichi removes it from Claude, ChatGPT, Cursor, and every other client at the same time.
Does the Zoho CRM MCP connector work with Gemini, Codex, Claude Code or other MCP clients?
Yes. Zoho CRM is reached over the same MCP endpoint every client uses, so anything that speaks MCP can call it — Gemini, Codex, Claude Code, Windsurf, Cline, Zed and OpenCode among them — alongside Claude, ChatGPT, Cursor, and the Elaichi Agent. The tools on offer and the access behind them are identical whichever client asks. Only the setup screen differs.
Is Elaichi an alternative to Zapier MCP for Zoho CRM?
Yes. Both let Claude, ChatGPT or Cursor use Zoho CRM. Zapier MCP fits a team that already automates in Zapier, since each person signs in and acts as themselves in that account. Elaichi fits when IT wants one address for the whole company, per-tool rules by role, and a record of every Zoho CRM call.
How is Elaichi different from Composio for Zoho CRM?
Composio gives AI agents tools and sign-in handling across 1,000+ apps, for developers building agents or people using an assistant, billed per tool call. Elaichi gives a company's own people governed access to Zoho CRM: one address, restrictions per role or user, and $15 per user per month. Both have role permissions and a log of every call.
Put Zoho CRM in front of your team
14 days on Gold, no credit card. Connect it once and pick what each team can call.
- Works with
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and any other MCP client, or the Elaichi Agent.
- When the trial ends
- Nothing is deleted. Connections, roles and the audit log stay where they are, so subscribing picks up exactly where you left off.