Groove MCP connector

• List List all Groove tickets List tickets in Groove. Returns fields such as number, created_at, updated_at, summary, tags, message_count, and links for each ticket.
• Get Get single Groove ticket by ID Get a specific ticket in Groove by id. Returns fields such as number, title, status links, assigned_group, created_at, updated_at, and summary.
• Create Create a Groove ticket Create a new ticket in Groove. Requires body, from, and to. Returns ticket number, href, and links to assignee, customer, state, and messages.
• List List all Groove messages List all messages for a given ticket_number in Groove. Returns message details including created_at, updated_at, note, body, plain_text_body, href, and links information.
• Get Get single Groove message by ID Get details of a specific message in Groove using id. Returns created_at, updated_at, note, body, plain_text_body, and related links for author, recipient, and ticket.
• Create Create a Groove message Create a new message in Groove for a specific ticket using ticket_number. Requires body. Returns message details including id, body, author, and sent_at.
• List List all Groove customers List customers in Groove. Returns key fields including href (resource URL), email, name, company_name, phone_number, and related ticket links.
• Get Get single Groove customer by ID Get details about a specific customer in Groove using id. Returns href, links, email, name, contact info, and custom fields for the customer.
• Update Update a Groove customer by ID Update a customer's information in Groove using id (email). Returns updated customer fields such as email, name, about, company_name, phone_number, and any custom attributes.
• List List all Groove ticket counts List ticket counts in Groove grouped by folder ID. Returns folder IDs as keys and ticket counts as integer values.
• List List all Groove mailboxes List all mailboxes in Groove. Returns id, name, email, and related folder links for each mailbox.
• List List all Groove folders List all folders in Groove. Returns folder id and name for each folder.
• List List all Groove agents List agents in Groove. Returns key fields such as email, first_name, last_name, href, and ticket links for each agent.
• Get Get single Groove agent by ID Get information about a specific agent in Groove using id (agent email). Returns email, first_name, last_name, href, and related tickets link.
• List List all Groove groups List all groups in Groove. Returns each group's id, name, and related agents link in the response.
• Get Get single Groove group by ID Get information about a specific group in Groove using id. Returns fields including id, name, description, agent_ids, and related agents link.
• Create Create a Groove group Create a new group in Groove using the required name parameter. Returns group details including id, name, description, agent_ids, and related links in the response.
• Update Update a Groove group by ID Update a specific group in Groove using id. Returns id, name, description, agent_ids, and links with agents href in the response.
• Delete Delete a Groove group by ID Delete a specific group in Groove using id. Returns the group's id, name, description, links to related agents, and agent_ids in the response.
• List List all Groove knowledge bases List all knowledge bases in Groove. Returns fields such as id, title, created_at, enabled, subdomain, and site_url for each knowledge base.
• Get Get single Groove knowledge base by ID Get details of a specific knowledge base in Groove using id. Returns fields such as title, site_url, language, created_at, and enabled status for the knowledge base.
• Create Create a Groove knowledge base Create a new knowledge base in Groove using required parameters: subdomain, title, and theme_id. Returns id, title, subdomain, site_url, and created_at fields representing the created knowledge base.
• Update Update a Groove knowledge base by ID Update a specific knowledge base in Groove. Requires id. Returns fields such as id, title, language, subdomain, site_url, theme_id, and updated_at that describe the updated knowledge base details.
• Delete Delete a Groove knowledge base by ID Delete a specific knowledge base in Groove using id. Returns a 204 No Content response upon successful deletion.
• List List all Groove knowledge base themes List available knowledge base themes in Groove. Returns id, name, description, screenshot_url, created_at, and updated_at for each theme.
• List List all Groove knowledge base settings Get knowledge-base-settings in Groove for a specific knowledge_base_id. Returns key appearance and configuration fields including primary_color, primary_font_type, heading, and published status.
• Update Update a Groove knowledge base setting by ID Update knowledge base settings in Groove for a specific knowledge base using id. Returns updated fields such as primary_color, secondary_color, primary_font_type, background_scaling, branding_disabled, ratings_enabled, help_count_enabled, contact_support_enabled, ratings_type, heading, subheading, search_input, contact_support_mailbox_id, and published.
• Publish Groove knowledge base settings publish Publish knowledge base settings in Groove using id. Returns settings including primary_color, font types, branding options, ratings configurations, and publishing status in the response.
• Action Groove knowledge base settings revert Revert knowledge-base-settings for a specific knowledge_base_id in Groove. Returns key theme and layout fields such as primary_color, font settings, and publication status.
• Action Groove knowledge base settings resetting Reset knowledge base settings to defaults in Groove. Requires knowledge_base_id. Returns fields such as primary_color, font types, and display settings reflecting default configuration.
• List List all Groove knowledge base translations Get a specific knowledge base translation in Groove using knowledge_base_id and locale. Returns localized strings including article titles, category names, error messages, and contact form labels.
• Update Update a Groove knowledge base translation by ID Update knowledge base translations in Groove for a specific knowledge_base_id and locale. Returns user object containing updated translation fields such as article_suggestions.
• Delete Delete a Groove knowledge base translation by ID Delete a specific knowledge base translation in Groove. Requires knowledge_base_id, locale, and id. Removes the translation entry and related localized content fields from the specified knowledge base.
• Action Groove knowledge base translations resetting Reset a translation for a specific locale in Groove knowledge base. Requires knowledge_base_id and locale. Returns updated translation details including status reflecting the reset operation.
• List List all Groove attachments List attachments for a specific message in Groove. Requires message. Returns filename, size, and url for each attachment.
• Create Create a Groove webhook Create a new webhook in Groove. Requires event and url. Returns the webhook object including event (trigger type), url (callback endpoint), and state (current status).
• Delete Delete a Groove webhook by ID Delete a specific webhook in Groove using id. Returns no content on success (204 No Content).
• List List all Groove widgets List all widgets in Groove. Returns each widget's id, name, uuid, created_at, updated_at, and published_settings fields for configuration and identification.
• Get Get single Groove widget by ID Get details of a specific widget in Groove using id. Returns id, name, created_at, updated_at, uuid, and published_settings containing configuration and display information.
• Create Create a Groove widget Create a new widget in Groove. Requires name. Returns id, name, uuid, created_at, updated_at, and published_settings in the response.
• Update Update a Groove widget by ID Update a widget in Groove using id. Requires id and name. Returns id, name, created_at, updated_at, uuid, and published_settings fields describing widget configuration and status.
• Delete Delete a Groove widget by ID Delete a specific widget in Groove. Requires id. The response confirms the deletion status of the widget.
• List List all Groove widget settings Get widget settings in Groove using id. Returns configuration details such as branding_disabled, enabled, icon_display, widget_style, and published fields representing the widget's display and behavior.
• Update Update a Groove widget setting by ID Update widget-settings in Groove for a specific widget using id. Returns fields like branding_disabled, contact.name_field_enabled, icon_display, widget_style, and z_index to confirm updated configuration values.
• Publish Groove widget settings publish Publish widget settings in Groove for a specific widget using id. Returns fields showing widget configuration such as branding_disabled, contact.name_field_enabled, icon_style, widget_style, and published status.
• Action Groove widget settings revert Revert widget-settings in Groove to their last published state using id. Returns settings fields such as branding_disabled, icon_display, widget_style, and published that define the widget's configuration.
• Action Groove widget settings reset Reset widget-settings in Groove to their default values using id. Returns fields like branding_disabled, icon_display, widget_style, and published indicating the widget’s configuration state.
• List List all Groove categories search Search categories in Groove by keyword within a knowledge_base_id. Requires keyword. Returns categories with id, title, description, featured, articles_count, and position fields.
• List List all Groove articles search Search articles in Groove using keyword in a specific knowledge_base_id. Returns fields like id, title, description, author_name, tags, and category_id.
• Create Create a Groove articles rating Create a rating for an article in Groove. Requires slug. Returns helpful_ratings_count and total_ratings_count showing the article’s feedback metrics.
• List List all Groove ticket state Get the current state of a specific ticket in Groove using ticket_number. Returns the state field indicating whether the ticket is unread, read, or otherwise.
• Update Update a Groove ticket state by ID Update ticket-state for a specific ticket in Groove. Requires id as ticket_number and state as the new value (unread, opened, pending, closed, or spam). Returns updated ticket information including its new state and related metadata.
• List List all Groove ticket assignee Get the assignee of a specific ticket in Groove using ticket_number. Returns agent details including email, first_name, last_name, and href.
• Update Update a Groove ticket assignee by ID Update ticket-assignee in Groove by assigning a ticket identified by ticket_number to a specified agent using their email. Returns updated assignee details and related ticket information.
• Create Create a Groove ticket label Add labels to a specific ticket in Groove. Requires ticket_number and a list of tags. Returns the updated tags and tag_ids for the ticket in the response.
• Update Update a Groove ticket label by ID Replace all ticket-labels for a specific ticket in Groove. Requires ticket_number. Returns the updated list of labels applied to the ticket.
• Create Create a Groove mailbox change Change the mailbox of a specific ticket in Groove. Requires ticket_id and mailbox_id. Returns 204 No Content confirming the mailbox reassignment.
• Create Create a Groove knowledge base category Create a new knowledge-base-category in Groove for the specified knowledge_base_id. Returns id, title, description, slug, state, created_at, and other metadata fields in the response.
• Get Get single Groove knowledge base category by ID Get a specific knowledge base category in Groove using knowledge_base_id and id. Returns fields like title, description, state, and position to describe the category’s status and structure.
• Update Update a Groove knowledge base category by ID Update a knowledge-base-categories in Groove using knowledge_base_id and id. Returns category details including id, title, description, slug, articles_count, state, created_at, and updated_at.
• Delete Delete a Groove knowledge base category by ID Delete a specific knowledge-base-categories resource in Groove using knowledge_base_id and id. Returns confirmation of successful deletion.
• Action Groove knowledge base categories revert Revert a specific knowledge-base-category in Groove. Requires knowledge_base_id and id. Returns fields like title, slug, state, and timestamps indicating the reverted category's state.
• Publish Groove knowledge base categories publish Publish a specific knowledge-base-categories in Groove. Requires knowledge_base_id and id. Returns fields like id, title, state, published_at, and articles_count to confirm publication status.
• Action Groove knowledge base categories unpublish Unpublish a specific knowledge-base-category in Groove. Requires knowledge_base_id and id. Returns fields such as id, title, state, published_at, and articles_count indicating the category’s unpublishing status and details.
• List List all Groove knowledge base categories search Search categories in Groove by keyword for a specific knowledge_base_id. Requires keyword and knowledge_base_id. Returns category fields such as id, title, state, and articles_count in the response.
• Create Create a Groove knowledge base article Create a new knowledge-base-article in Groove for a given knowledge_base_id. Returns fields like id, title, description, slug, state, featured, and timestamps in the response.
• Get Get single Groove knowledge base article by ID Get details about a specific knowledge-base-article in Groove using knowledge_base_id and id. Returns fields such as title, state, author_id, created_at, and published_at for the article.
• Update Update a Groove knowledge base article by ID Update a specific knowledge-base-article in Groove using knowledge_base_id and id. Returns the article object with fields such as id, title, category_id, state, published_at, updated_at, and author_id.
• Delete Delete a Groove knowledge base article by ID Delete a specific knowledge-base-article in Groove using knowledge_base_id and id. Permanently removes the article and returns no content in the response.
• Publish Groove knowledge base articles publish Publish a specific knowledge-base-article in Groove using knowledge_base_id and id. Returns article fields including id, title, state, published_at, and updated_at to confirm publication status.
• Action Groove knowledge base articles unpublish Unpublish a specific knowledge-base-article in Groove. Requires knowledge_base_id and id. Returns fields like id, title, state, and published_at indicating the article’s unpublish status.
• Action Groove knowledge base articles revert Revert a specific knowledge-base-article in Groove using knowledge_base_id and id. Returns article details including id, title, state, created_at, updated_at, and related metadata fields.
• List List all Groove knowledge base articles search Search knowledge base articles in Groove by keyword. Requires knowledge_base_id and keyword. Returns article fields including id, title, state, featured, and updated_at for each matching article.

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